How do you guys feel, every time you called for tech support; you end up talking to somebody from India or Malasia?
is the technological advancess makes it easy for corp. to export high paying jobs to overseas? if one corp. move call center the overseas, could the other can compete? or they have to do the same?
how this trend can be stopped?

http://www.spearboard.com/showthread.php?t=53688

If you have something to say, post it, instead of a link to another forum.

I agree with Bret on this one conversation is much better than links

I with Bret on this one conversation is much better than links

Gotcha!

How many beers deep??? :D:D

changed it!!!!!!!!
I have not asdked for opinion on how should it be post it. since you take it offensive to read other board, I take it down the link.
happy?

:DGotcha!

How many beers deep??? :D:D

This one is for you http://i32.photobucket.com/albums/d7/bug-zilla/thefinger34.gif:D

How do you guys feel, every time you called for tech support; you end up talking to somebody from India or Malasia?
is the technological advancess makes it easy for corp. to export high paying jobs to overseas? if one corp. move call center the overseas, could the other can compete? or they have to do the same?
how this trend can be stopped?

I don't think it is so much technological penetration that allows a company to outsource the labor, as the technology that goes into a call center isn't anything all that special. If anything it is the standard of living in America that causes businesses to export the menial labor, since the people abroad are just as qualified to do the job of picking up the phone and reading off prepackaged answers and they will do so for less as well as be available in the non-business hours over here.

Imagine if you had 10 operators here in CA at the minimum wage of $8 an hour. That comes out to $80 an hour from 9-5 for a total of $640 a day. Now imagine if you could hire a firm in India to take care of your tech support and you could have 10 lines 24/7 for $2 an operator. You get 24/7 service, even on US holidays for $480 a day. So, you get the same number of lines and longer service hours for less money. What CFO is going to look at that and say, "Nah, we'll spend $160 more a day for less hours of work"?

Of course the argument can be made that an American business needs to support Americans with jobs, but the American consumer wants everything as cheap as possible and that American business would lose out on sales if the foreign competition could sell the same product for cheaper.

changed it!!!!!!!!
I have not asdked for opinion on how should it be post it. since you take it offensive to read other board, I take it down the link.
happy?

It isn't so much that I don't want to read the other board, because I still do read over there. Its just a pain in the ass to have to click on a link and then try to respond to it without having the original post up there.

It isn't so much that I don't want to read the other board, because I still do read over there. Its just a pain in the ass to have to click on a link and then try to respond to it without having the original post up there.

Thanks Mike gotcha
now for the exporting job, Sadly you allright thats what the CFO and CEO would look at.
Unfortunatly next corp. will end up doing the same; to compete in the market. on and on; Is there a limit to this trend? if not. should there be one.
You know there is allways a cheap labor some where else.
automotive,steel,garment, etc. etc going away and those people coming out of those industries are too old to retrained. it makes me think if we could survive solely on medical and service based jobs

The companies will always find ways to increase their margins and compete with their peers, especially when public companies are trying to maintain their share price. The alternative is losing market share. Any thing that can be done in a lower cost region will. America is becoming a service oriented society...nothing you can do about it. It used to be Japan, then Tiawan, Mexico, China, next is India. Adapt or die.
The next era of America will be interesting with the fall of the dollar. It will bring tourism and most likely more manufacturing if the dollar value remains low. You'd be wise to put your money into foriegn sources right now. I changed my 401k investments into all foreign about a year ago. So far my return is over 20%. I've also been investing in Canadian companies lately...my money grows as the dollar falls.

This falling dollar is making it harder to outsource, Indian workers have started wanting to get paid substantially more, at least the ones I talk to.

You'd be wise to put your money into foriegn sources right now. I changed my 401k investments into all foreign about a year ago. So far my return is over 20%.

really? I have some Asian mutual funds that might be doing close to that but if you average in that small crash like 6 or 7 months ago, I doubt they break 10%

changed it!!!!!!!!
I have not asdked for opinion on how should it be post it. since you take it offensive to read other board, I take it down the link.
happy?

Kaan,

Its not that we take "offense" per se to the other link, its that the majority of us who really take spearfishing seriously do not support the other forum in any way shape or forum, including clicking on one of its links. Clicking on its link increases the site's views, and benefits it through view statistics provided to the advertisers. Speaking for many here, I really do not want to give that forum one view statistic. You may or may not be aware of a lot of the issues so I will give you a quick run-through.

I, for one, do not support Spearboard for several reasons, the main one being the expulsion of many of its members, including myself, for simply publically disagreeing with the self-described dangerous diving habits of its owner. Since then, obviously much has happened, and one tragic event in particular makes me just sick. This forum promotes safe diving habits, and encourages its viewers to participate in discussions of making spearfishing safer.

Unlike Spearboard, this forum does not exist as a money-making venture for its owners, instead, it is currently funded by the donations of members.

Unlike Spearboard, this forum's single scope mission is to fight for the recreational rights of the spearfisherman, women, and ultimately our children, to whom we will eventually bequeath this sport to. That is, if spearfishing is still legal by then. The threat of the eradication of spearfishing is VERY real. The owners and members of this forum dedicate much of their time towards the FRA and other efforts to protect our sport. Aside from having the biggest anti-spearfishing fisheries scientist write an article for his magazine, what has the other forum done?

So, I politely ask you to refrain from posting threads with nothing more than a spearboard link. Posting spearboard links are fine as long as it is accompanied by text describing the purpose of the thread. That way, we do not have to click that link to engage in the thread discussion.

Thanks.

Yes, technology (namely high speed communications) is what allows this type of work to be exported. When an overseas call was prohibitively expensive, only the top-tier companies would use foreign sites, not for their cheap cost, but to maintain 24-hour coverage.

Now, with english speakers in foreign countries, and dirt-cheap data-comms, then yes, call centers will go cheaper.

I'm more concerned about the outsourcing of new product development- when we send a project to China or India, it will quickly get copied and re-exported under a foreign brand. Instead of a shop having to backwards-engineer something, they have the plans at their fingertips.

It is a distinct disadvantage to do this in the long-term, but all the focus of companies is on short-term impact, and sending it overseas is an easy boost to the bottom line.

I want congress to not give tax breaks to american companies who spend their research and development overseas. Americans are paying for this expanded outsourcing through tax breaks.